Administrative assistant

Food Bank of Iowa seeks a full-time, hourly administrative assistant in Des Moines to provide the ever-important first impression to guests and callers. The successful candidate will be a self-starter who strives to take on new projects. The administrative assistant will have strong organizational skills, attention to detail and the ability to manage tasks in a fast-paced environment. This position ensures smooth office operations and assists with daily office tasks, all while keeping a positive and welcoming attitude.

Primary Duties and Responsibilities

· Greet visitors and answer phone calls with enthusiasm, warmth and compassion; assist with outgoing calls and follow up.

· Ensure visitors and callers are connected promptly to the appropriate team member.

· Oversee emergency food box distribution and provide pantry information to walk-ins and callers.

· Pick up the mail daily at the main post office and the onsite mailbox on your way to the office using your own vehicle; mileage reimbursement and overtime provided.

· Provide general administrative and clerical support to staff.

· Assist with donor thank you program.

· Prepare conference rooms for internal and external meetings.

· Track off-site volunteer hours in a spreadsheet monthly and record in databases.

· Document and maintain standard operating procedures and appropriate internal control safeguards relevant to work responsibilities.

· Incorporate trained volunteers where applicable and beneficial.

· Perform other duties as assigned.

Critical Working Relationships

The administrative assistant will collaborate with all team members to meet strategic objectives, complete important projects and fulfill the organization’s mission.

Qualifications

  • Two years of experience in an office setting required
  • Commitment to Food Bank of Iowa’s vision, mission and values
  • Ability to demonstrate top-notch customer service with empathy and compassion
  • Ability to work independently and take initiative
  • Excellent verbal and written communication skills
  • Professional maturity, good judgment, integrity and honesty
  • Ability to work a multi-line phone system
  • Ability to manage multiple tasks through distractions and interruptions
  • Proficiency with Microsoft Office Suite and willingness to learn new programs as necessary
  • Valid driver’s license, reliable transportation and ability to travel locally
  • Fluency in Spanish preferred, but not required

To apply, email resume and cover letter to Laura Sheriff at lsheriff@foodbankiowa.org.

Food Bank of Iowa is an equal opportunity employer.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance