Privacy

Food Bank of Iowa is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This statement of privacy applies to the Food Bank of Iowa website and governs data collection and usage. By using Food Bank of Iowa’s website, you consent to the data practices described in this statement.

Children under 13

Food Bank of Iowa’s website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the website. Food Bank of Iowa does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or through any of its features, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at contactus@foodbankiowa.org.

Collection of your personal information

Food Bank of Iowa collects personally identifiable information, such as your email address, name, home or work address, and/or telephone number. Food Bank of Iowa also collects anonymous demographic information, which is not unique to you, such as ZIP code, age, gender, preferences, interests and favorites.

Information about your computer hardware and software also is automatically collected by Food Bank of Iowa. This information may include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Food Bank of Iowa for the operation of the service, to maintain quality of the service and to provide general statistics regarding Food Bank of Iowa website use.

If you directly disclose personally identifiable information or sensitive data through Food Bank of Iowa public message boards, this information may be collected and used by others. Note: Food Bank of Iowa does not read any of your private online communications.

Food Bank of Iowa encourages you to review the privacy statements of websites you choose to link to from Food Bank of Iowa so that you can understand how those websites collect, use and share your information. Food Bank of Iowa is not responsible for the privacy statements or content on other websites outside our own.

Use of your personal information

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You may choose to unsubscribe from further communications from Food Bank of Iowa by emailing contactus@foodbankiowa.org. Upon receipt of an unsubscribe request, Food Bank of Iowa will, within its commercially reasonable amount of time, remove your information from any future marketing communications.

Food Bank of Iowa collects and uses your personal information to operate its website and deliver services you have requested. Food Bank of Iowa also uses your personally identifiable information to inform you of other products or services available from Food Bank of Iowa and its affiliates. Food Bank of Iowa may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Food Bank of Iowa does not sell, rent or lease its customer lists to third parties. Food Bank of Iowa may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, Food Bank of Iowa may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Food Bank of Iowa, and they are required to maintain the confidentiality of your information.

Food Bank of Iowa does not use or disclose sensitive personal information, such as race, religion or political affiliations, without your explicit consent.

Food Bank of Iowa keeps track of the websites and pages our customers visit within Food Bank of Iowa, in order to determine what Food Bank of Iowa services are the most popular. This data is used to deliver customized content and advertising within Food Bank of Iowa to customers whose behavior indicates they are interested in a particular subject area.

Food Bank of Iowa websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Food Bank of Iowa or the site; (b) protect and defend the rights or property of Food Bank of Iowa; and, (c) act under exigent circumstances to protect the personal safety of users of Food Bank of Iowa, or the public.

Use of cookies

This website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Food Bank of Iowa pages, or register with the Food Bank of Iowa site or services, a cookie helps Food Bank of Iowa to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses and so on. When you return to the same Food Bank of Iowa website, the information you previously provided can be retrieved, so you can easily use the Food Bank of Iowa features you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of websites you visit.

Security of your personal information

Food Bank of Iowa secures your personal information from unauthorized access, use or disclosure. Food Bank of Iowa secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this statement

Food Bank of Iowa will occasionally update this statement of privacy to reflect company and customer feedback. Food Bank of Iowa encourages you to periodically review this statement to be informed of how Food Bank of Iowa is protecting your information.

Contact information

Food Bank of Iowa welcomes your comments regarding this statement of privacy. If you believe Food Bank of Iowa has not adhered to this statement, please contact contactus@foodbankiowa.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.